Shipping policy

Shipping 

Shipping is available worldwide and will be calculated at check out. Shipping is done through our local post office and courier: PostNL. Shipping costs depend on the weight of the package and the country and region you would like your order send to. The price will be calculate at check out. 

Shipping usually takes 1 (Netherlands) and 15 (worldwide) business days. After ordering, you will receive an automated tracking email, so you can track the whereabouts of your order whenever you like. If any problems occur, please contact us with your order number at: info@souvenirsandgifts.com.

To return your product, please mail your product to: Kooijman's Dutch Webshop Returns, Kraaienest 4, 1509 AZ Zaandam, Netherlands 

Before returning any products, please contact us via email at info@souvenirsandgifts.nl. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We strive to refund or exchange your product as soon as possible.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.